Business Process

The Impact Of BPR

On Organizational Performance

• The two cornerstones of any organization are the people and the processes.
• If individuals are motivated and working hard, yet the business processes are cumbersome and non-essential activities remain, organizational performance will be poor.
• Business Process Reengineering is the key to transforming how people work.
• What appear to be minor changes in processes can have dramatic effects on cash flow, service delivery and customer satisfaction.
• Even the act of documenting business processes alone will typically improve organizational efficiency by 10%.
• By establishing and measuring correctly the Kpi’s in a process, substantial and visible improvements of at least 20% are obtained.

Business Process Reengineering

• Business process reengineering (BPR) is a technique to help organizations fundamentally rethink how they do their work in order to dramatically improve customer service, cut operational costs, and become world-class competitors.
• The key for reengineering is the continues development and deployment of information and communication systems within the organization processes.

The key components of a typical Business Process Documentation are:

1. The set of processes and activities that take place within the organization.
2. Diagrams; process stream, flowcharts.
3. Cross functional matrix of suppliers, inputs, outputs , customers and requirements.

• Kpi’s Key Performance Indicators in the Processes.
• Operational Instruction Formats & Audit Formats.

Business Process Intelligence

• BPI is the combination of Expertise, Methodology and Technology.

• This practice provides the capability of monitoring the Business Process Infrastructure on real time; in order to identify and detect situations relating to inefficiencies, opportunities, and threats.

Business Process Management

• A business process is a discrete series of activities or task steps that accomplishes a primary business objective. Taken together, your processes form the central nervous system that regulates every aspect of your enterprise from your customers’ first point-of-contact with you to the delivery of the product or service you provide.
• Business processes that evolve without clear reference to your strategic goals tend toward high complexity and a lack of standardization that drains your resources unnecessarily.
• Business processes that are not periodically reassessed in response to your changing environment can develop numerous redundancies and other forms of waste.
• Paragon Engineering trough the Business Process Management Consulting program can help you achieve operational alignment of people, processes, systems and your strategic plan.
• BPM is a management approach focused on aligning all aspects of an organization with the wants and needs of clients. It is a holistic management approach that promotes business effectiveness and efficiency while striving for innovation, flexibility, and integration with technology. Business process management attempts to improve processes continuously. It could therefore be described as a “process optimization process.” It is argued that BPM enables organizations to be more efficient, more effective and more capable of change than a functionally focused, traditional hierarchical management approach.

Process Intelligence Outsource

• Strategy Execution
• BSC – Balanced Scorecard
• DSS – Decision Support System
• EIS- Executive Information System
• MIS – Management Information System
• BPI – Business Process Intelligence